Returns & Exchanges at Skip's Western Outfitters
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items with original tags attached. Whether it is the wrong boot size or a change of heart, we are here to make your exchange or refund as smooth as a trail ride.
Return Process
- 1.Review Policy
Ensure your items are in original, unworn condition with all tags and packaging intact within 30 days of delivery.
- 2.Initiate Return
Visit our online return portal with your order number and zip code to select the items you wish to send back.
- 3.Pack and Ship
Print your prepaid shipping label and securely pack your items, preferably in the original shipping box or a similar protective container.
- 4.Receive Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.